FAQ

Frequently Asked Questions

How Does This Work?

We send you leads automatically. You can get them by email, text, or put right into your CRM. Don’t have a CRM? We will setup one for you!

Is There a Contract?

Nope. We don’t have any contracts. All agents are month-to-month and all memberships can be cancelled anytime. See the Terms & Conditions for more information.

What’s the Quality of the Leads?

These are internet leads so you will get a variety of prospects. Some people will be ready to buy in the next month or so, but most will be looking at properties because they have an interest in buying in the next 3 – 6 months. This is why it is so important to use an automated service like a CRM to continually work these leads over time.

Where do these leads come from?

Some are from social media (Facebook, Instagram, LinkedIN, and Twitter), some are from search engines (Google, Yahoo, and Bing), and others are from our organic sources and partner websites. We look to get you as many great leads as possible wherever they live. No matter where the source, each lead will be from someone who is actively engaged in shopping for homes online. Our algorithm does a great job at finding the right buyers and encouraging them to engage.

How many leads can I expect?

This is a tricky number to calculate as there are several factors to consider:

  1. Your area
  2. Number of home buyers in the area
  3. The housing market in your area
  4. Time of year
  5. Economic & Political Factors
  6. Extreme weather events

We feel comfortable telling you at least 30 leads per month…but the reality is that most people see many more than that.

Our 2019 study shows an average of 47.5 leads per agent, a median of 65 leads, and an average of 1.25 closings a month when agents continue lead generation for an average of 4.5 months consecutively.

We have seen agents with as few as 30 and as many as over 100 (sometimes the same agent depending on the time of year), so there’s a wide margin to consider.

How can I cancel my subscription?

You can cancel anytime by going to “My account” in the menu. Keep in mind that cancellations will be processed immediately and we do not offer refunds for partially used months. 

Can I put my account on hold/suspend?

Yes! We can put your account on hold at anytime. You will need to contact us in order to process your suspend. NOTE: It may take up to 3 business days to process a suspend. If your billing date falls within those days you will likely still be charged. Please let us know as soon as possible if you need to put your account on hold. We do not offer refunds in these instances.

Can I target more than one zip code or area?

Due to fair housing laws, agents are no longer allowed to target multiple areas in one ad. You can only target one area with a radius minimum of 15 miles. If you want to target multiple areas you’ll need more than one subscription. Please contact us to help set this up. We do not have discounts for multiple areas due to the way ads must be setup.

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